What happens after I pay?
Élan opens straight away so you can create your account, and your plan is active from that moment. Lemon Squeezy emails your receipt.
Can I get a refund?
There's no free trial. Instead, your first payment has a 30-day money-back guarantee: ask within 30 days and you get it back in full, no reason needed. Renewals are refunded where the law requires. Ask through elan-app.lemonsqueezy.com/billing, your receipt, or email help@élan.app.
How do I cancel?
Through elan-app.lemonsqueezy.com/billing, your receipt, or email us. Your plan runs to the end of the month you've paid for, then stops, and you won't be charged again.
Which currency, and is tax included?
Prices are in US dollars. Depending on where you live, sales tax or VAT may apply; Lemon Squeezy works it out at checkout and shows the total before you pay. If your card isn't in dollars, your bank may add a conversion fee.
Who processes my payment?
Lemon Squeezy, the Merchant of Record. It takes the payment, handles tax and invoices, and sends your receipts. We never see your full card details.
What will I see on my card statement?
The charge appears as LEMSQZY* followed by our store's ID. The exact wording depends on your bank.
What happens when I reach my allowance?
AI chat and voice notes pause until your 5-hour or weekly window resets, and Élan shows you when that will be. Logging from your Kitchen, weigh-ins and your history keep working. Need more room? Switch to Premium.
Can I switch between Standard and Premium?
Yes. Email us and we'll move you to the other plan.
What happens to my data if I cancel?
Your account and logs are kept, so if you subscribe again you pick up where you left off. If you'd rather we delete everything, email us and we'll do it within 30 days.
Who can subscribe?
Adults aged 18 or over. By subscribing, you confirm you are.